Ebay – Toppik, Caboki, Xfusion. Is it real or is it counterfeit? Toppik claims all sellers on Ebay unauthorized. Buyers Beware.
Hair fibers – what are you really putting on your scalp? Can it be harmful? Can it be dangerous to your health? Yes. It is very possible.
You know the old saying… “If it is too good to be true, it probably is.”
A customer recently asked us if the Toppik on eBay was real or fake. They were confused about how the prices were as much as 70% lower than the prices from the manufacturer’s own website and other legitimate retailers like Sally Beauty Supply. We suggested they contact the manufacturer and ask. The customer was nice enough to forward us Toppik’s response:
“Thank you for bringing this account to our attention. Toppik does not distribute or sell to any Ebay accounts. We cannot guarantee that this is our product, nor do we recommend buying it from this source. If you would like to purchase our products, please contact our customer service at 1.800.844.2536 or via email at firstname.lastname@example.org for more information. Or visit our website at www.toppik.com
René Cervino / Client Relations Manager / Toppik
Church & Dwight Co., Inc”
So we did some investigation on our own. We found several companies in China selling counterfeit Toppik. We inquired and the companies were quick to respond that they sell knock off brand fibers which look exactly like the original on the outside. We asked what the ingredients were and they sent us the exact same ingredient list that was on the Toppik bottle… but are they?
Further we asked about buying Caboki brand. The same company responded that they sell Caboki knock offs too.
We contacted U.S. customs to ask how these products are making it into the country. After they thanked us for making them aware of it they nicely told us that they can’t tell the difference so how can they stop it? Good point. The knock offs (counterfeits) bottles are made to match the real ones making this a daunting task.
We contacted eBay’s Vero department. Vero responded that it is up to the manufacturer to police it.
Conclusion, if you see them on eBay for $12 range the odds are it is a fake. One thing for sure, Toppik and other brands advise you not to buy it there.
Picture above is from one ebay listing
Regarding Finally Hair fibers, we ship everything direct. If the shipment isn’t from us directly, you can rest assured that something may be fishy. Check the shipping address. If it is not from our warehouses in Coconut Creek, Florida they are not an authorized seller.
For further information please feel free to write us at email@example.com.
Finally Hair has no relation to Ebay, Toppik, Caboki, Xfusion or any other brands. All trademarks are the property of their respective owners. This is an editorial message and is not meant to do anything other than warn consumers about counterfeit items.